The Punters Promise and No Deductions were 2 of the most innovative things the TAB did. I think it was Mike Tod who organised all that along with many of the other promotions, he was also the one that got off his 'tod' lol back in Oct 22 and got the ball moving on outsourcing the TAB's wagering business.
I am surprised though, that Entain do not have the Punters Promise and No deductions prominently featured on the new format.
Many of those complaining forget, the NZ TAB (Racing Board) had their chance, and had Entain not come on the scene, the payout to the codes this season would have been about $120 mil, whereas with Entain it is 170 mil and guaranteed for another 4 years going up to 200 mil.
As far as I am concerned and I have said this before, he who pays the piper plays the tune, so Entain can do what they like. They are a multi billion dollar wagering concern, so I presume they have a few clues lol.
These moaners and DIY experts saying among other things that the punters were not consulted blah blah blah, have their hand on it